GENERAL TERMS AND CONDITIONS AND CUSTOMER INFORMATION

General terms and conditions www.mysori.de Online shop

1. Area of application

The following terms and conditions apply to all orders via our online shop. Our online shop is aimed exclusively at consumers.

A consumer is any natural person who concludes a legal transaction for purposes that are neither attributable mainly to their commercial or self-employed occupational activity. An entrepreneur is a natural or legal person or a legal private company, which acts in the exercise of their commercial or self-employed occupational activity.
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2. Contractual parties, conclusion of contract, correction options

The purchase agreement is concluded with
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SoRi UG (limited liability)
Kilianstr. 32
33098 Paderborn
info@mysori.de
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DE350646485
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The company is a UG (entrepreneurial company) based in Paderborn, Paderborn register court HRB 15642.

CEO Anna Sommermeyer-Rickert
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The presentation of products in the online shop does not constitute a legally binding offer but a non-binding online catalogue. You can initially place our products in the shopping cart without obligation and correct your entries at any time before sending your binding order, in that you use the correction aids intended and explained in the ordering process. By clicking on the "Order and pay" button, you place a binding order for the goods included in the shopping cart. The receipt of your order is confirmed by email immediately after you send the order.
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When the agreement is concluded with us is based on the method of payment you have selected.
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Credit card

When placing your order, you enter your credit card details and the credit card company will conduct an authorisation check. Once you have been approved as the legitimate cardholder, the payment transaction is automatically initiated and your credit card is charged as your order is placed. The agreement with us is concluded at the time your credit card is charged.
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PayPal

During the ordering process, you will be redirected to the website of the online provider PayPal. There you can enter your payment details and confirm the payment instructions to PayPal. After placing your order in the shop, we ask PayPal to initiate the payment transaction and thus accept your offer.
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3. Contractual language, contractual text storage

The languages available for the conclusion of the agreement are German and English.
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We store the contractual text and send you the order details and our terms and conditions in text form. You can view the contractual text in our customer login.
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4. Delivery terms

Shipping charges are added to the quoted product prices. You can find out more about the amount of shipping charges along with the products on sale.
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5. Payment

In our shop, the following payment methods are generally available.
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Credit card

When placing your order, you enter your credit card details and the credit card company will conduct an authorisation check. Once you have been approved as the legitimate cardholder, the payment transaction is automatically initiated and your card is charged.
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PayPal

During the ordering process, you will be redirected to the website of the online provider PayPal. In order to be able to pay the invoiced amount via PayPal, you have to be registered there or apply to register, identify yourself with your access details and confirm the payment instructions to us. After placing your order in the shop, we ask PayPal to initiate the payment transaction. The payment transaction will then be automatically carried out by PayPal immediately. You can find out more during the ordering process.
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6. Retention of title

The goods remain our property until payment has been made in full, which means the purchase price and shipping costs have been credited to our account.
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7. Right of withdrawal

As a purchaser of our goods, you have a right to withdraw based on the following terms.
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Withdrawal instructions
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Right of withdrawal
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You have the right to revoke this agreement within fourteen days without giving any reasons. The withdrawal period is fourteen days from the day on which you or a third party designated by you who is not the carrier, took possession of the goods.
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To exercise your right to withdraw, you must inform us, SoRi UG, Kilianstr. 32, 33098 Paderborn, info@mysori.de with a clear declaration (e.g. a letter sent by post, fax or email) notifying us of your decision to withdraw from this agreement. You can use the attached sample withdrawal form for this purpose but this is not mandatory.
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To meet the withdrawal deadline, it is sufficient for you to send the notice of your exercising of the right to withdraw before the withdrawal period has expired.
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Consequences of withdrawal

If you withdraw from this agreement, we must repay to you all the payments we have received from you, including the delivery charges (except for the additional costs that result from the fact that you have chosen a different type of delivery than the cheapest standard delivery method we provide), immediately and no later than within fourteen days from the day on which we have received you notification of your withdrawal from this agreement. For this repayment we use the same means of payment that you used for your original transaction, unless something else has been explicitly agreed with you; there is no way that you will be charged fees for this repayment. We may refuse repayment until we have received the return of the goods or until you have provided evidence that you have sent the goods back, depending on whichever is the earlier time.
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You must return or hand over the goods to us immediately and in any case within fourteen days from the day on which you notify us of your withdrawal from this agreement. The deadline is met if you return the goods before the fourteen day period has elapsed. We bear the immediate costs of returning the goods. You are only liable for any loss of value of the goods, if this loss is due to dealing with the goods in a way that is other than required to check on their condition, attributes and functioning.
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Sample withdrawal form

(If you wish to withdraw from the agreement, then please complete this form and return it to us.)

To
SoRi UG
Kilianstr. 32
33098 Paderborn
info@mysori.de
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• I / we (*) hereby revoke the agreement concluded by me / us (*) for the purchase of the following goods (*) / the provision of the following service (*)
• Ordered on (*) / received on (*)
• Name of the consumer/s
• Address of the consumer/s
• Signature of the consumer/s (only if notifying in hard copy)
• Date

(*) Delete where not applicable
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8. Transport damage

If goods are delivered with obvious transport damage, you should report these defects to the deliverer as soon as possible and please contact us immediately. If you fail to make a complaint or make contact with us, this has no consequences for your legal claims and their enforcement, in particular your warranty rights. However, they will help us to able to assert our claims vis-a-vis the carrier or the transport insurance.
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9. Warranty and guarantees

Unless otherwise explicitly agreed below, the statutory right to liability for defects applies.
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The following applies to used goods: if the defect occurs after a period of one year after delivery, the claims for defects are excluded.
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Defects that occur within one year of delivery of the goods may be asserted within the statutory limitation period of two years since the goods were delivered.
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The aforementioned restrictions and limitations of deadlines do not apply to claims based on damage that has been caused by us, our legal representatives or vicarious agents
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In the event of injury to life, limb or health
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In the event of intentional or grossly negligent violation of obligations or fraud
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In the event of a breach of essential contractual obligations, whose fulfilment makes the proper implementation of the agreement possible in the first instance and on whose compliance the contractual party can regularly rely (cardinal obligations)
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In the context of a guarantee promise, if agreed or
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Insofar as the scope of the Product Liability Act is established.
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You can find information about any additional guarantees that may apply and their exact conditions for each product and on special information pages in the online shop.
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10. Liability

For claims based on damage that has been caused by us, our legal representatives or vicarious agents, we are always liable without restriction
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In the event of injury to life, limb or health
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In the event of intentional or grossly negligent violation of obligations
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For guarantee promises, if agreed or
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Insofar as the scope of the Product Liability Act is established.
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In the event of a breach of essential contractual obligations, whose fulfilment makes the proper implementation of the agreement possible in the first instance and on whose compliance the contractual party can regularly rely (cardinal obligations) due to slight negligence on our part, our legal representatives or vicarious agents, the liability is limited to the amount of damage foreseeable at the time the agreement was concluded, the occurrence of which would typically have to be expected.
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Otherwise, claims for compensation are excluded.
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11. Resolution of disputes

The European Commission provides a platform for the resolution of disputes online (OS). This platform can be reached via the external link https://ec.europa.eu/consumers/odr/. We are not obliged or prepared to participate in a dispute settlement procedure before a consumer arbitration board.
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